We recommend the following web browsers for the best gay.com experience:

• Windows users: Firefox 3 (or newer)
• Mac users: Safari 3.1 (or newer)

gay.com is designed to function in any standards-compliant browser, and should work with the following browsers:

• Firefox 3 (or newer)
• Internet Explorer 9 in Compatibility View
• Internet Explorer 8
• Internet Explorer 7

• Safari 3.1 (or newer)
• Firefox 3 (or newer)

If gay.com is accessed using a browser that is not listed above, some features and functionality may be impaired or unavailable.

You are seeing this message because it appears you are viewing gay.com in a browser that is older or has been replaced with a more recent version. You need to upgrade your browser or use a recommended browser in order to take advantage of some gay.com features.

If you believe you are using a recommended browser and you still see the message, just click 'Continue to gay.com using this browser'.

We may show this message periodically to remind you that gay.com is best used on a recommended browser.

Users of older browsers may be able to access gay.com, however some or all parts of gay.com may not be accessible or functional depending on how old the browser is. We are unable to assist users of gay.com who are on older browsers and suggest those users upgrade to a browser version we recommend and support.

To find the most recent version of these browsers, please visit the manufacturer's web site:

• Firefox - http://www.getfirefox.com/
• Safari - http://www.apple.com/safari/download/
• Internet Explorer - http://www.microsoft.com/windows/internet-explorer/default.aspx

If you already have one of these browsers installed and wish to upgrade:

• Firefox - Open the Firefox browser, click Help, then click Check for Updates.
• Safari (Mac) - Click the apple menu, then click Software Update.
• Internet Explorer - Open the IE browser, click Tools, then click Windows Update.

After you upgrade your browser, check for an upgrade a second time in case an update was released already for that version.

Your browser should be enabled to allow gay.com to set cookies so that you can access Personals, Group Chat, IM, Member Center, and other features.

JavaScript is required to access many gay.com features, including the Communication Suite. Please ensure JavaScript is enabled in your browser.

Members using Cable, DSL or a T1 connection will have no problems launching messenger to chat on gay.com. Unfortunately, some dialup and satellite users will experience difficulty launching messenger due to latency issues.

In order to watch videos and listen to music on gay.com, you will need Adobe Flash Player version 8 or higher installed on your computer. If you do not have Flash installed, you can download it for free at Adobe's website.

If you are using a recommended browser but are unable to access gay.com, please try these troubleshooting tips.

Clear browser cache

Clearing your browsers local cache of data - cookies and temporary files - can solve some of the issues that happen on the web.

Users of security programs such as Norton or McAfee Internet Security may need to allow access to gay.com. Refer to the user guide of the specific program for information on changing settings.

Pop-up blocking software blocks access to certain areas of gay.com, such as Group Chat and IM. To prevent this, add "www.gay.com" to the allowed list of websites in your pop-up blocking program.

PC users can update software using the Windows Update tool on their computer, or by going to "www.windowsupdate.com."

Mac users can update software using the Software Update tool located under the Apple menu or by going to "www.apple.com/support/downloads/."

Turn off the computer using the shutdown feature, power button or the recommended procedure as outlined in the user guide of your computer.

If you are having trouble receiving gay.com emails it may that these emails are being sent to you Junk e-mail folder. To ensure that emails from gay.com are sent directly to your inbox and are not routed to your Junk e-mail folder, you should add gay.com to your Safe List. By adding @gay.com to your Safe List, all @gay.com emails will be sent directly to your inbox.

Most email services provide the ability to identifying those email addresses that you determine to be valid and not junk mail. This feature is usually located under the Tools or Options tab.

• 1. Identify the email address that you want to put on your Safe List: @gay.com
• 2. Go to Options/Tool
• 3. Find the Option that reads 'Junk e-Mail Protection' or 'Safe List' or 'Safe Sender' or something similar.
• 4. Type an address or domain (a domain is the part of an e-mail address that follows the @ sign - @gay.com) from which you always want to receive messages.

Please note that not all email service providers are the same and the ability to add an email address or domain (@gay.com) to a Safe List may vary. The steps above are general guideline and may not reflect the exact steps and/or behavior of you email service provider.